New ETFCU Credit Card Program Is Here!
Credit union ends five-year partnership with Élan Financial Services

ETFCU has unveiled a new Visa® credit card program—featuring low rates, great rewards options, and the local service you deserve! The credit union has ended its relationship with Élan Financial Services. Any credit card issued in 2012 or before is no longer associated with Evansville Teachers Federal Credit Union. You may continue to use your card issued prior to January 2013. However, we encourage you to take advantage of the benefits of the new ETFCU card. Our new consumer Visa credit card program is now available featuring rate and reward options for consumers1—plus the local service you’ve missed! Features include:

  • Rewards. You’ll earn one ScoreCard rewards point for every net dollar spent. Redemption options include merchandise, travel, and cash back. And with your new ETFCU credit card, you’ll even be able to combine your ETFCU credit card and debit card points to earn rewards even faster!
  • Low Rates. With the new ETFCU cards, you will receive a low rate and earn reward points on purchases. For those not interested in rewards, we will also offer a card that features the guaranteed lowest available rate based on your credit score.
  • Retailer Discounts. Receive special offers at local and national merchants available exclusively to ETFCU cardholders through our ScoreMore program. Offers typically include discounts, bonus ScoreCard reward points, or both.
  • 0% APR Intro Rate on Balance Transfers. Don’t wait until you are able to pay off your existing credit card balance to apply for your new ETFCU card. Transfer any existing credit balances to your new card and enjoy 0% APR for the first six months from the date the account is open!
  • Local Service. Receive friendly, local service for any need from ETFCU employees located right here in the tristate. You will be able to make payments online or at any ETFCU location.

Click here to apply for your new card today. Or, apply on the go with ETFCU's smart phone loan application.

Current cardholders: Register your card at to make payments, check your balance, and view transaction history.

Élan Credit Card Accounts

ETFCU can no longer support Élan Credit Cards. Click here to view your account or reward information online.

If you choose to close your existing credit card account, be sure to redeem your points before doing so as they are non-transferrable.

1ETFCU will also introduce a business card program in the near future.

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For assistance, call (812) 477-9271
or 1-800-800-9271, Option 2.
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VISA® Credit Card 24-Hour Member Service (including lost/stolen cards)
  • Visa® Credit Card
  • Debit Card, ATM Card, and
    Health Savings Account Debit Card
Visa has created a website designed to help cardholders in the ongoing battle against fraud. This site provides cardholders with tips for protecting account information, avoiding payment card scams, and resolving unauthorized card use.

View the Visa Security Sense website at

Members with Visa credit cards issued through our partner, Elan Financial Services, have many convenient ways to make payments:

1. Pay online.

  • You can pay online at This secure website will allow you to create your own unique ID and password to log in as well as view your account activity and rewards earned.
  • If you are enrolled in ETFCU’s free ExpressPay service, you can pay your bill electronically from your ETFCU checking account

2. Make your payments automatically.

If you are enrolled in ETFCU’s free ExpressPay service, you can pay your bill electronically from your ETFCU checking account on a recurring schedule.

You can set up an automatic monthly withdrawal for minimum payment due, new balance on your statement, or a fixed dollar amount from your checking or savings account at any financial institution to pay your bill. To sign up for automatic payment services available from Elan, call the number on the back of your card.

3. Pay your bill by phone.

You can make your payment from any touch-tone phone when calling Elan at the phone number on the back of your card. Automated phone payments are free; however, Elan Cardmember Service-assisted payments are available for a small fee.

You can make your payment by phoning the credit union’s call center at (812) 469-9920 or 1-800-800-9271 to request a funds transfer from your ETFCU checking or savings account. As in the past, phone payments can be taken at any of our branch locations. The credit union will then transfer the payment to Elan.

4. Pay in person at the credit union.

You can still request a payment transfer or drop off a check or cash payment when visiting any of our ten locations. The credit union will then transfer the payment to Elan.

5. Mail your payment.

Elan provides a return envelope in your statement that can be used when making your payments by mail. For faster payment posting, all mail payments should be forwarded directly to Elan instead of the credit union.
The number of days for the payment to post to your credit card account may fluctuate depending upon the payment method you select. If you have any questions, please contact ETFCU or Elan.

Members with Visa Credit Cards from ETFCU now receive reward points if they carry a Visa Signature, College Rewards, Visa Platinum Business Rewards, or Visa Business Travel Card. Points and rewards vary depending upon the card type and all earn a minimum of one rewards point for each net dollar charged. The types of rewards available may also vary by card type and include cash back/statement credits, gift cards, merchandise, travel, and even charity donations.

Your statement period and year-to-date point totals appear on your Visa credit card statements. A cumulative total that includes points from past years is available by phone or online. Points continue to accumulate for three to five years, depending upon card type, before expiring.

Redeeming your points is easy! You can obtain information and redeem your points two convenient ways:

  • Visit the Online Account Access website, log on, and click on Check Your Rewards. If you’re not already signed up for free Online Account Access, first click on Enroll Now.
  • Call toll-free at 1-888-229-8864, and a representative will gladly share your reward options.

If you don’t carry a Visa card from ETFCU, apply online today or call (812) 469-9920 or 1-800-800-9271.